Wireless Broadband

SmartWiFi X58 - 4G | Set up the Modem

This article explains how to set up the Deco Device X58 - 4G.

My One NZ | Check what plan you are currently on

This article explains how to check what your current plan is through the My One NZ.

My One NZ | Change billing delivery method

This article explains how you can change or update the way your invoice is sent to you.

Deco X58 | Insert a new SIM card in the modem

This page explains how to remove and insert a SIM card into a Deco X58 modem.

Deco app | Check Wireless Broadband signal strength

This page explains how to check the Wireless Broadband signal strength your Deco device is receiving.

Wireless Broadband home phone | Manage Call Waiting

Let's you know when someone is trying to call you while you're on another call.

B315 modem | Upgrade firmware

This article provides steps to help you upgrade your B315 modem firmware.

B818 modem | Upgrade firmware

Upgrading B818 firmware to the latest version

My One NZ | View usage

This article explains how to check Call, TXT, Data and Internet usage and see how much data you may have left through our website, My One NZ App and CustomerZone

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.