You should know

This article explains how to disable a Wireless Broadband home phone call divert.
Note: If you would like to permanently remove Call Divert from your account, please call us on 0800 800 966.

Steps

Immediate

1. Lift the handset
2. Dial # # 2 1 #
3. Press the call button

On another call (Busy)

1. Lift the handset
2. Dial # # 6 7 #
3. Press the call button

No answer

1. Lift the handset
2. Dial # # 6 1 #
3. Press the call button

Phone turned off (Not Reachable)

1. Lift the handset
2. Dial # # 6 2 #
3. Press the call button

Cancel all diverts

1. Lift the handset
2. Dial # # 0 0 2 #
3. Press the call button