This article provides steps to help you upgrade your B315 modem firmware.

You can update your modem's firmware using your PC connected to the modem via Wi-Fi or an Ethernet cable; or using an app on your smartphone (iOS or Android) connecting via Wi-Fi. Please note that the firmware update process will take about 15-20 minutes.

• Update using a computer
• Update using an iOS device
• Update using an Android

Before you begin

You should only upgrade your modem's firmware when requested by our Technical Support team.

We recommend that you backup your modem's configuration .

How your settings could be affected

In most cases you will be able to update your modem's firmware without any impact to your services. However, it is important that you are aware that this firmware update:

• Could remove any custom or advanced configuration settings in your modem
• May change the current default Admin password of your device
• If you have a phone(s) attached to your modem, there will be a disruption to services during the upgrade. You can minimise the impact by backing up and restoring your modem configuration .

Steps

Using a computer

Please ensure your computer is connected to your modem's Wi-Fi or connected directly using an Ethernet cable.

1. Using a web browser, log into your modem using the address http://192.168.1.1
2. You will see a notification that the update is available
   

3. Login as an admin user

   The default username and password are both 'admin'
   

4. You will see a prompt to update your password, click LATER
   
5. Select UPDATE NOW to start the process
   
6. The software will begin downloading and then installing onto your modem
   
7. Once completed, you will see a notification that update is done
   

8. Login as an admin user

   The default username and password are both 'admin'
   

9. Check your SSID (Wi-Fi name)
   
10. Select Auto Update, click FINISH
    
11. If you have the default admin login and password, you will be prompted to update this
    
12. You'll then have the option to update your Wi-Fi name
13. The modem will then save your new configuration and confirm with SUCCESS
    

14. You can then review the settings and you're done.

Using an iOS/Apple device

Please note you will need the HUAWEI HiLink (Mobile WiFi) app, which is available for free from the Apple App Store - search for HUAWEI HiLink and download. Also available for iPad. Please ensure your device is connected to the Wi-Fi from your B315 modem.

1. Open the HUAWEI HiLink app
2. The app will prompt you for login details for your device

3. Login as an admin user

   The default username and password are both 'admin'

4. You will see a notification that an update is available, click UPDATE
   
5. The software will start downloading to your modem
   
6. Once downloaded the modem will start updating itself
   
7. Your modem will shut off the Wi-Fi connection and once available again you will need to reconnect to your Wi-Fi once the modem has completed updating its software and restored the Wi-Fi.
   
8. If you have the default admin login and password, you will be prompted to update this
   
9. You'll need to enter 'admin' as your current password and think of a new one and confirm it
   
10. You'll then be prompted to login as administrator - use your new password!
11. In the app, tap the SETTINGS icon - blue gear image top right to check on your device's settings.
    
12. There you'll be able to see info about your device as well as where to see when updates are available in the future.
    

Using an Android device

Please note you will need the HUAWEI HiLink (Mobile WiFi) app, which is available for free from Google Play - search for HUAWEI HiLink and download. Please ensure your device is connected to the Wi-Fi from your B315 modem. The app will prompt you for login details for your device.

1. Login as an admin user

   The default username and password are both 'admin'

2. You will see a message about using the default password, please hit CANCEL
   
3. You will see a notification that an update is available, click UPDATE
   
4. The software will start downloading to your modem
   
5. Once downloaded the modem will start updating itself 'The device is rebooting ... please wait'
   
6. Your modem will shut off the Wi-Fi connection and once available again you will need to reconnect to your Wi-Fi once the modem has completed updating its software and restored the Wi-Fi.
   
7. If you have the default admin login and password, you will be prompted to update this
   
8. You'll need to enter 'admin' as your current password and think of a new one and confirm it
   
9. You'll then be prompted to login as administrator - use your new password!
   
10. In the app, tap the SETTINGS icon - blue gear image top right to check on your device's settings. There you'll be able to see info about your device as well as where to see when updates are available in the future.