Prepay

This article explains how you can connect a device to your mobile handset.

This article explains where you can find your One NZ account number.

This article contains details on how to move your number to a new SIM

This article explains what to do if you can't sign into My One NZ

This article contains steps on what you can do if your mobile device has been lost or stolen.

This article explains what the casual data rates are for our Prepay plans.

This page explains how you can cancel an Auto Top Up that you previously set up.

This article explains what Prepay carry over is and how it works.

This article covers common questions about the One NZ Pass including which apps are included, data usage, and eligibility.

This article explains what MyFlex Prepay is and has details about it.