Prepay

Learn about data on Prepay plans.

This article provides details about 018 Directory service.

This article explains how you can connect a device to your mobile handset.

This article explains where you can find your One NZ account number.

This article contains details on how to move your number to a new SIM

This article explains what to do if you can't sign into My One NZ

This article contains steps on what you can do if your mobile device has been lost or stolen.

This article explains what the casual data rates are for our Prepay plans.

This page explains how you can cancel an Auto Top Up that you previously set up.

Learn about Prepay carry over is and how it works.