Prepay

WhoCalled | Summary

This article is about the TXT alerts you receive about a missed call which is also called WhoCalled.

Prepay | Check if an Add-On is active

Discover the different ways you can check the status of your Prepay Add-On.

Prepay | How to Top Up Via Credit Card

This article contains steps on how to top up a Prepay mobile with a debit/credit card through the My One NZ App, website, TXT or calling 777.

My One NZ | Change a connection's username/nickname

If you are the primary account holder, you can personalise the names of connections which appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.

Prepay | Top Up Via Recharge Voucher

This article contains steps to op up your Prepay by using a recharge voucher.

My One NZ | Set up Prepay Auto Top Up with a payment card

This page explains how to set up a Prepay Auto Top Up with a credit card or debit card using My One NZ.

My One NZ app | Manage Notification Settings

This page explains how to update your My One NZ app Notification settings.

What does MSISDN stand for?

Describes what a MSISDN is

Prepay | What data can I buy?

This article explains which of our Prepay plans come with data.

018 Directory Assistance | Summary

This article provides details about 018 Directory service.

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