My One NZ | Buy a Prepay Add-On
This page explains how to buy prepay Add-Ons using our app, website or via TXT.
Which Prepay plan am I on?
Send a free TXT of Current to 756 and well send you a TXT back telling you which Prepay plan you've got.
Prepay Mobile Broadband credit used up?
What to do if you use up all your Prepay credit
Top up | One NZ website
You can Top up your own or someone else's Prepay connection by visiting our website.
No credit to renew a Prepay plan, can I get a Boost offer instead?
You need to have an active Prepay plan in credit to buy Boosts.
Prepay Auto Top Up | How will I know it's worked?
This article contains details on how to know when an auto Top Up has worked
Will an Add-On work with no Prepay credit?
Yes. You can continue to use your Add-On until it expires or you renew it.
My One NZ | Change Prepay plan
This page explains how to change your Prepay plan.
Prepay | Cancel an Add-On
This page explains how to cancel an Add-on using My One NZ on our app or website.
Cost to call overseas on our Prepay mobiles
The cost to call an overseas number from a Prepay mobile while you are in New Zealand will vary depending if you are calling an international mobile or landline.