NZBestMate | Buy and manage Add-On
This article covers the NZ BestMate Add-On for Prepay and Pay Monthly mobile plans.
Interest Free Payments | Summary
This article explains what Interest Free payments for mobile phones are and how it works.
Will I be charged for changing my Add-Ons?
No, there is no fee for changing your Add-Ons.
My One NZ | Cancel Direct Debit credit card payment
This page explains how to cancel a Direct Debit from a credit card using the My One NZ.
My One NZ | Update Direct Debit Credit Card
This page explains how to update the credit card used in a Direct Debit via the My One NZ.
Enterprise Offer Programme | Summary
The Enterprise Offer Programme provides a discount on plans that come with a new mobile, or if you simply can't part with your current mobile, you could get a discounted SIM-only calling plan.
WhoCalled | Summary
This article is about the TXT alerts you receive about a missed call which is also called WhoCalled.
One NZ's Security Dependency Register and how to add someone
One NZ maintains a Security Dependency Register for residential customers, or people living at their home, who have a life-threatening personal safety concern and whose life may be at risk without access to a phone line.
Share data from any mobile plan?
This article covers how you can share mobile data from your mobile plan or by using specific data-sharing plans.
My One NZ | Change a connection's username/nickname
If you are the primary account holder, you can personalise the names of connections which appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.