NZBestMate | Buy and manage Add-On

This article covers the NZ BestMate Add-On for Prepay and Pay Monthly mobile plans.

Before you begin

The NZ BestMate Add-on gives you 1,000 calling minutes to an NZ mobile phone or landline number

An NZ BestMate cannot be an international, 0900 or special number (such as 123 or 018).

You can buy up to 3 NZBestMates for the following plans - each NZBestMate costs $10 per month:

  • My Flex Prepay
  • Pay & Go

Our current Pay Monthly plans offer Unlimited Talk to standard NZ & OZ numbers.
There is a $3 charge to change an NZBestMate.

Steps

Follow the steps below to see how you can purchase and control your NZBestMate Add-On.

Buying an NZBestMate Add-On

My One NZ App

  1. Log into My One NZ app on your mobile
  2. Select Plans & Add-Ons
    Screenshot My One NZ App Plans and AddOns
  3. Scroll down to All Available Add-Ons
  4. Select All
  5. NZBestMate is listed there, simply tap on the Buy $10 button
  6. You can then enter your BestMate phone number.

My One NZ Web

  1. Log into My One NZ  on the web

    Screenshot My One NZ Web sign in
  2. Select Plans & Add-Ons
    Screenshot My One NZ - Plan & Add-Ons option
  3. Scroll down the page to NZBestMate, simply tap on the Buy$10 button
  4. You can then enter your NZBestMate phone number

TXT

  1. To buy the NZBestMate Add-On, TXT BUY NZBM to 756


    You will be sent a confirmation message, which you'll need to reply to
  2. To confirm the purchase TXT YES to 756 - you can cancel the request by replying NO

    Set up your BestMate Add-On
  3. TXT MATE followed by the mobile number you wish to add as a BestMate to 756. You will be sent a confirmation message, which you'll need to reply to
  4. To confirm the BestMate number, TXT YES to 756 - alternatively, you can cancel the request by replying NO

Managing an NZBestMate Add-On

My One NZ Web

  1. Log into My One NZ

    Screenshot My One NZ Web sign in
  2. Select My Plan & Add-Ons

    Screenshot My One NZ - Plan & Add-Ons option
  3. Click on Edit NZBestMate, the Manage NZBestMates screen will be displayed
  4. Click on Change a NZBestMate, change your number as you want
  5. Click on Submit, you'll also get a TXT within 24 hours confirming the change.

TXT

  • To set up your NZBestMate number - TXT MATE # (mobile number) to 756
  • To find out what your NZBestMate numbers are - TXT LISTMATES to 756
  • To change your current NZBestMate numbers to a new one - CHGMATE to 756

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