About emails from One NZ
Find out which email domains One NZ uses so you can check whether an email you’ve received is from us.
About PXTs (MMS messages)
Find out what PXT messages are, how they’re charged, why some TXTs may be sent as PXTs, and what to do if you’re having trouble sending or receiving them.
Mobile | 'Emergency Calls Only' message showing
You may see a "No service" message instead.
My One NZ | Download the App and Register.
Ready to get started with My One NZ?
Payments| Pay with internet banking
This article contains steps on paying your One NZ bill using internet banking.
Roaming | How it is shown on your bill
This article provides details on how different kinds of roaming appear on your bill if you have a One NZ A account.
Mobile Pay Monthly | About plan transfer fees
This article contains details about On Account plan transfer fees
About early resign fees
What is an early resign fee?
About Premium TXT services
Find out what Premium TXT services are, how charges work, how to stop them, and what to do if you have a problem with a service.
Mobile | About TXT-a-park
This article describes how to use your mobile to pay for your parking without cash.