This article contains details about On Account plan transfer fees

What is a plan transfer fee?

A plan transfer fee may appear on your bill if you move from a higher cost plan to a lower cost plan. The fee can vary based on:

• Your duration into the contract
• The difference in monthly costs between your current plan and the new plan

If you're charged a Plan Transfer fee, you'll see it in the Itemisation section of your bill.

How to calculate your plan transfer fee

Find out how plan transfer fees are calculated .