My One NZ for desktop | How to add a Broadband service

One NZ A and B only

This page explains how you can add a Broadband service to My One NZ.

Adding services gives you the ability to view and manage multiple services within your My One NZ account.

Note: If your invoice has One NZ C, unfortunately you will not be able to add your services to My One NZ.

Steps

  1. Sign in to My One NZ , selecting My One NZ
    Screenshot My One NZ Web sign in
    The Account Summary screen appears.
  2. Point your mouse cursor over Account settings and select Manage services.
    Screenshot My One NZ Web Manage Services
    The Manage services screen appears.
  3. Click the Add a service tab.
    Screenshot My One NZ Web Add a Service
  4. Select if it's a Personal or Business service.
    Screenshot My One NZ Web Add a Service Type
  5. Click Broadband.
    Screenshot My One NZ Web Add Broadband
  6. Select the option which appears on your bill .

    • One NZ A

      Screenshot My One NZ Web Bill Type One NZ A

      1. Select a level of control
        Screenshot My One NZ Web One NZ A Level of Control

        • I pay the bill - pay bills, check usage and manage your service.
          Enter your Account number and PIN.

          Screenshot My One NZ Web One NZ A Pay the Bill

        • I just use the service - check usage and view your service details.
          Enter your Broadband ID and PIN.

          Screenshot My One NZ Web One NZ A Use the Service

      2. Tick the I am authorised to access the information about this service checkbox.
      3. Click Add a service.
    • One NZ B

      Screenshot My One NZ Web Bill Type One NZ B

      1. Enter your Username and Password.
        Screenshot My One NZ Web One NZ B Details
      2. Tick the I am authorised to access the information about this service checkbox.
      3. Click Add a service.
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