Voicemail | User guides for Mobile and Wireless broadband
This article explains how to set up and manage your voicemail service on Mobile, Home Phone Wireless or a Wireless Broadband account.
Update the software on a mobile, Vodem, iPad or other device
Keeping your mobile's software up to date helps to ensure that you're getting the best from your device, as well as the latest features from the manufacturer.
Connect a mobile phone to Wi-Fi
If your smartphone isn't detecting your home Wi-Fi network, ensure you check the following:
One Business with Webex | Manage a Schedule
This article contains instructions on how to customise schedules when you have One Business with Webex.
One Business with Webex mobile | Manage user features as a Super User
The One Business with Webex portal allows you to manage the call features of a user. This is handy if one of your staff loses their phone and you need to forward all their calls to another phone. You can also define a Toll Bar to prevent international and 0900 calls.
BizMobile | FAQs about usage
If your BizMobile plan includes a bundle of TXTs or minutes each month, you can now check your balances at any stage. Call our balances service on 0508 55 55 88 and select Option 2, then Option 4.
One Business with Webex| Call Processing Policies
This article contains information on Call Processing Policies that you can manage when you have One Business with Webex.
My One NZ | Cancel a Pay Monthly Add-On
This article explains how to cancel a Pay Monthly (On Account) Add-On using My One NZ.
Does it cost to enter a One NZ comp when you text to 767?
It's a FREE TXT to 767 to enter a One NZ competition or Rewards draw if you're a One NZ customer. It's $0.20 for those on other networks.
Can I take Home Phone Wireless to the bach for the weekend?
No, the Home Phone Wireless terms and conditions state that you'll only use it at the address specified when you signed up for the service.