One NZ's Security Dependency Register and how to add someone
One NZ maintains a Security Dependency Register for residential customers, or people living at their home, who have a life-threatening personal safety concern and whose life may be at risk without access to a phone line.
Share data from any mobile plan?
This article covers how you can share mobile data from your mobile plan or by using specific data-sharing plans.
Prepay | How to Top Up Via Credit Card
Use these handy steps about how to top up your Prepay account with your debit/credit card.
My One NZ | Change a Connection Username or Alias
If you are the primary account holder, you can personalise the names associated with connections that appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.
Prepay | Top Up Via Recharge Voucher
This article contains steps to op up your Prepay by using a recharge voucher.
Xport Portal | Reset a Password
You can follow the steps below to reset a Xport Portal or One Business with Webex app password.
One Business with Webex | Call Forwarding
This articles contains information on the different types of Call Forwarding available with One Business with Webex and instructions on how to both activate and deactivate the features.
My One NZ | Set up Prepay Auto Top Up with a payment card
This page explains how to set up a Prepay Auto Top Up with a credit card or debit card using My One NZ.
My One NZ app | Manage Notification Settings
This page explains how to update your My One NZ app Notification settings.
One Business with Webex | Disable Xport Portal User Access
This article contains information on how super users can use the One Business with Webex portal to remove a users ability to access the One Business with Webex app.