Use SIM swap to replace a lost/stolen SIM card
SIM swap is the best way to replace your lost or stolen SIM card if you have the following:
Roaming rates for BizMobile and ResMobile plans
This article details the roaming rates for mobile plans BizMobile and ResMobile.
Payments | Setup direct debit via Bank Account through the website
This page explains how to set up a direct debit from a Bank Account through the One NZ website.
Prepay | What data can I buy?
Learn about data on Prepay plans.
Mobile | Change Ring Time Setting
This article details how you can change the ring time of your mobile handset
018 Directory Assistance | Summary
This article provides details about 018 Directory service.
Mobile | Hotspot and tethering
This article explains how you can connect a device to your mobile handset.
Call Divert | Setup user guides for Mobile
This article contains steps on how to setup Call Divert on your mobile.
About broadband speeds
We can provide the fastest speed available for your broadband plan.
Account Details | How to find your customer/account number
This article explains where you can find your One NZ account number.