This page explains how to view Call, TXT and Data usage using My One NZ app.
Before you start
This process is only compatible with One NZ A and B accounts.
Note:
You cannot see what websites have been visited using My One NZ - we do not monitor individual sites or programs that you access.
Available usage records
The table below describes what usage records are available in the My One NZ app.
Service | What you can see |
| On Account and Wireless Broadband | You can view your Call, TXT and Data usage since your last bill, the last (or latest) bill and the one before that. |
| Prepay | You can see the past 30 days of activity. |
| Fixed broadband | You can view monthly Call and Data usage and your usage history. |
Steps
- Log into the My One NZ app
The main dashboard appears - If you have access to more than 1 connection in My One NZ, tap Accounts & Services and select the required service
- Scroll down to the Essentials section and tap View detailed usageThe View detailed usage Daily screen appears
- To view different days, tap the arrows for the day you want to view.
- Tap Details to view a full usage breakdown
What to do if that didn't work
You can also view your usage using My One NZ on our website .