Billing

Billing | View bill through One NZ web (One NZ A)

This article explains how you can use your computer to view your bill online.

Direct Debit from a Bank Account | Dishonored payments

Direct Debit from your Bank Account can be dishonoured for one of the following reasons:

Direct Debit from a bank account | Cancel or suspend a payment

Please contact us through live chat at least 2 working days before the date of the next payment.

How to view a One NZ bill | One NZ D

Log into the One Business Portal Click the Finances tab

Pay a One Business bill

There are a range of ways you can pay your One Business bill. You can set up a regular payment, use your online banking, the One Business Portal or pop into NZ Post in person.

About the Account Administration Fee

This page provides answers to questions you may have about the Account Administration Fee.

Pay with internet banking | One NZ D

How to add us as a payee When you head to your bank's website or app to pay your bill, just select One NZ D from the list of companies to pay.

Top up | Via My One NZ App another mobile with a credit card

This page explains how to top up another person's Prepay mobile using the My One NZ app.

Payments | Update existing Direct Debit via Credit Card (One NZ B)

This page explains how to update a direct debit from a credit card using My One NZ for desktop.

Payments | Cancel Credit Card for Direct Debit (One NZ B)

This page explains how to cancel a Direct Debit from a credit card.

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