Prepay

What will it cost someone to call me if I'm overseas?

When you're overseas, the person calling you pays the same as if you were in NZ.

Mobile Emergency Alerts | Summary

This article contains details about the Mobile Emergency Alert system.

Prepay | What do video calls cost?

This article explains how much video calls cost to make on our Prepay plans.

Rewards Music Presales | Summary

This article explains what our music presales are and how they work.

My One NZ | Get and manage a One NZ Pass

This article covers how to get and manage your One NZ Pass in My One NZ - whether app or on the web.

NZBestMate | Buy and manage Add-On

This article covers the NZ BestMate Add-On for Prepay and Pay Monthly mobile plans.

My One NZ | Top Up another person's Prepay mobile

This article explains how to top up another person's Prepay mobile using a credit card or voucher through the My One NZ app.

Will I be charged for changing my Add-Ons?

No, there is no fee for changing your Add-Ons.

My One NZ | Update Direct Debit Credit Card

This page explains how to update the credit card used in a Direct Debit via the My One NZ.

My One NZ | Buy a Prepay Deal

This article explains how you can buy a Prepay deal using the My One NZ app or through our website.

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