What will it cost someone to call me if I'm overseas?
When you're overseas, the person calling you pays the same as if you were in NZ.
Mobile Emergency Alerts | Summary
This article contains details about the Mobile Emergency Alert system.
Prepay | What do video calls cost?
This article explains how much video calls cost to make on our Prepay plans.
Rewards Music Presales | Summary
This article explains what our music presales are and how they work.
My One NZ | Get and manage a One NZ Pass
This article covers how to get and manage your One NZ Pass in My One NZ - whether app or on the web.
NZBestMate | Buy and manage Add-On
This article covers the NZ BestMate Add-On for Prepay and Pay Monthly mobile plans.
My One NZ | Top Up another person's Prepay mobile
This article explains how to top up another person's Prepay mobile using a credit card or voucher through the My One NZ app.
Will I be charged for changing my Add-Ons?
No, there is no fee for changing your Add-Ons.
My One NZ | Update Direct Debit Credit Card
This page explains how to update the credit card used in a Direct Debit via the My One NZ.
My One NZ | Buy a Prepay Deal
This article explains how you can buy a Prepay deal using the My One NZ app or through our website.