Releasing one of your company's mobile numbers
Looking to transfer ownership of one of your company's mobile numbers or simply cancel an account? No problem, call us on 888 from your mobile or contact your Account Manager and we'll simply remove the mobile number from your account, and reserve it for the person you're releasing it to.
Unblock list your mobile phone or Vodem
If your Device is found or returned to you and we have block listed your device you will need to contact us on 0800 800 021 or call 777 from another mobile on our network. Select the option to speak to a customer service representative.
Call Wait for Mobile | About
This article explains what Call Wait for mobile is and how it can help Answer a second call when you're already on a call on your mobile.
Wireless and Rural Broadband | Buy more data
This article contains steps to add data to a wireless Broadband connection.
Voice over LTE | Summary
This article provides an overview of Voice over LTE (VoLTE) technology, including what it is, key benefits, compatible devices, how it works, and frequently asked questions about using VoLTE for voice calls. What is Voice over LTE (VoLTE)?
Rural Broadband | I've used all my data
If you have used all of your monthly data allowance your broadband will stop and when you try to go online to a website etc from any device, you will be re-directed to our website. There, you can either buy another data bundle, choose to use data at the casual data rate, or not be connected to the Internet and wait until your monthly data renews.
Mobile Voicemail | Change PIN
This article covers how to change or manage your mobile voicemail PIN.
Home Phone Wireless - Device Guides
Your Home Phone Wireless service is delivered over our mobile network but the handsets we offer for this service are quite different to a normal mobile phone.
About known TXT and email hoaxes
This article contains details about TXT and email scams that we know.
Block List | About
This article describes what Block List is and how it works.