Looking to transfer ownership of one of your company's mobile numbers or simply cancel an account? No problem, call us on 888 from your mobile or contact your Account Manager and we'll simply remove the mobile number from your account, and reserve it for the person you're releasing it to.

If you simply need to reallocate one of your mobiles to a different staff member, you can do online - log on to My One NZ . Please note: If the mobile is a BlackBerry, has TollFree, or a special data plan, we'll need to help you make the transfer.

Doing a major reorganisation of your business?
Need to transfer some but not all of your mobile connections to another business account? Best to go old school and use paper: Here are the transfer forms you need.  If you've recently merged and need to transfer all of the other organisation's mobiles to your account, we have also have a form to streamline your changes.

What happens if an employee wants to take their number, but move it to another network?

Your employee must first transfer the number to themselves .  Once they have done that they are free to select the network they wish to use.  If this process is not followed you will be liable for any early termination charges associated with that connection.