Mobile Voicemail | Change PIN

This article covers how to change or manage your mobile voicemail PIN.

Before you begin

If you are unable to do this from the phone (maybe in the case of a lost or stolen phone), call us on 0800 800 021 (from any phone) or 00 64 9 355 2007 (from overseas).

Steps

  1. Dial 707 from your mobile
  2. Press 4
  3. Press 1 to change your PIN, or
  4. Press 2 to manage your PIN - turn on or off the need to enter your PIN from your own mobile.
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