Emergency Preparedness | Tips and Advice
This article provides tips and advice on how to prepare for emergencies and keep your telecommunications services running during severe weather events or other emergency situations.
My One NZ for desktop | Buy more shared data
If you're running out of data on your Red Share plan, it's easy to buy some more.
Voicemail | User guides for Mobile and Wireless broadband
This article explains how to set up and manage your voicemail service on Mobile, Home Phone Wireless or a Wireless Broadband account.
Update the software on a mobile, Vodem, iPad or other device
Keeping your mobile's software up to date helps to ensure that you're getting the best from your device, as well as the latest features from the manufacturer.
Connect a mobile phone to Wi-Fi
If your smartphone isn't detecting your home Wi-Fi network, ensure you check the following:
One Business with Webex | Manage a Schedule
This article contains instructions on how to customise schedules when you have One Business with Webex.
One Business with Webex Mobile | Manage User Features as a Super User
The One Business with Webex portal allows you to manage the call features of a user. This is handy if one of your staff loses their phone and you need to forward all their calls to another phone. You can also define a Toll Bar to prevent international and 0900 calls.
BizMobile | FAQs about usage
If your BizMobile plan includes a bundle of TXTs or minutes each month, you can now check your balances at any stage. Call our balances service on 0508 55 55 88 and select Option 2, then Option 4.
One Business with Webex| Call Processing Policies
This article contains information on Call Processing Policies that you can manage when you have One Business with Webex.
My One NZ | Cancel a Pay Monthly Add-On
This article explains how to cancel a Pay Monthly (On Account) Add-On using My One NZ.