Online Shop | Using promo codes
This article covers the most common question (and answers) about Promo Codes in our Online Shop.
Log into your modem's web management page
Follow these helpful steps to access the modem management page for the older modems shown here.
One Business with Webex | Main company number
This feature is available for admins only.
Call operator services' or 'phone definitely locked'
If a mobile phone's security code is entered incorrectly 10 times, your SIM card is permanently damaged preventing its reuse.
I used my services, but didn't get a bill?
We will only send you a bill when the total is more than $5. If the amount you owe is less than $5 we don't send you a monthly bill, and that balance gets added to your next bill.
My One NZ | Buy a Prepay Add-On
This page explains how to buy prepay Add-Ons using our app, website or via TXT.
Moving my mobile number to One NZ, do I get the same services and rates?
Once you move your number to us you'll be treated as a One NZ number and will get the same great rates, benefits and value from your plan - if you have any One NZ-to-One NZ bundles (calls or TXTs) you will have the full use of them.
My One NZ | Change Pay Monthly BestMate Number
This article contains steps to update your On Account BestMate number.
Avoid late night TXTs
Stop unwanted late night notifications by:
Mobile | Difference between video downloads and streaming
This article explains the difference between downloading videos to your mobile device compared to streaming them to your device.