Mobile

More than one phone line with a Rural Wireless Broadband plan

Our Wireless Broadband and Calling plans For Home Wireless Broadband (and Rural Broadband) only come with a single calling line.

During installation of Rural Wireless Broadband, will I pay for 2 services?

If you are transferring your phone number to our Rural Broadband & Calling, you may be paying for 2 services for up to 4 days (the time required to process number transfer after your connection to us is activated). Please check with your original provider for more details with regard to you paying for your previous service.

One Business with Webex | Do Not Disturb

This article covers the Do Not Disturb calling feature that you can manage through the One Business Mobile online portal in real time.

Mobile | Improve battery life

This article provides some simple tips to help you lengthen the time between charges. Your battery's capacity will decrease as it gets older too, so these tips will help maintain that capacity for longer. New phone, charge it first!When you get your new phone there may be some residual charge on the battery which allows you to power your phone on. In order to achieve the longest battery life it's recommended that you fully charge your phone before proceeding with regular usage. This is also applicable for any new battery. What can I do to make my battery last longer? There are some basic settings that you can adjust that won't impact on how you use your mobile but will decrease battery use.

One Business with Webex | Setup Caller ID blocking

This article covers the Caller ID Blocking calling feature that you can manage through the One Business Mobile online portal in real time.

My One NZ | Turn on Red Share for Business Email Reports

If you are an administrator, you have complete visibility of all data usage and can set up daily emails to notify you which users have reached 80% of their assigned soft data limit.

Inmarsat - calls to ships

Inmarsat is a satellite system (International Marine Satellite) that allows you to place telephone calls to ships.

NZ Travel SIM | Summary

This article contains details about the One NZ Travel SIM, that lets you call, TXT and use data when visiting New Zealand.

My One NZ | View your bill

View your latest and previous bills in the My One NZ app or online.

One Business with Webex | Call Waiting

This article contains information on the Call Waiting feature available with One Business with Webex and how to activate and deactivate the feature.