Mobile

About older MyFlex plans

From Tuesday 30 June 2026, all MyFlex bundles will increase by $1. You can refer to updated terms and conditions here.

Mobile | How to change your phone number

To change your existing mobile phone number to a new one, you'll need to contact us.

About the International Favourites TALKnTXT Add-On

International Favourites TALKnTXT is a recurring Add-On letting you send up to 90 TXTs and make 90 minutes worth of calls per month to selected countries:

Online Shop | Using promo codes

This article covers the most common question (and answers) about Promo Codes in our Online Shop.

Log into your modem's web management page

Follow these helpful steps to access the modem management page for the older modems shown here.

One Business with Webex | Main company number

This feature is available for admins only.

My One NZ | Buy a Prepay Add-On

This page explains how to buy prepay Add-Ons using our app, website or via TXT.

Moving my mobile number to One NZ, do I get the same services and rates?

Once you move your number to us you'll be treated as a One NZ number and will get the same great rates, benefits and value from your plan - if you have any One NZ-to-One NZ bundles (calls or TXTs) you will have the full use of them.

My One NZ | Change Pay Monthly BestMate Number

This article contains steps to update your On Account BestMate number.