Mobile

What causes high broadband data use at home?

This article details some of the most common Internet activities that can generate high data use. This is meant as a guide and does not go into specifics.

Prepay Auto Top Up | Cancel Auto Top Up

This page explains how you can cancel an Auto Top Up that you previously set up.

About the International TXT Add-On

This article is about the International TXT recurring Add-On, which gives you 100 TXTs per month to mobiles in 30 international destinations - see list below.

MyFlex plans | About Carry Over

Learn about Prepay carry over is and how it works.

One NZ Pass | Summary

This article covers common questions about the One NZ Pass including which apps are included, data usage, and eligibility.

About older MyFlex plans

From Tuesday 30 June 2026, all MyFlex bundles will increase by $1. You can refer to updated terms and conditions here.

Mobile | How to change your phone number

To change your existing mobile phone number to a new one, you'll need to contact us.

About the International Favourites TALKnTXT Add-On

International Favourites TALKnTXT is a recurring Add-On letting you send up to 90 TXTs and make 90 minutes worth of calls per month to selected countries: