Avoid late night TXTs
Stop unwanted late night notifications by:
Top up | One NZ website
You can Top up your own or someone else's Prepay connection by visiting our website.
Just joined One NZ and got a bill from previous provider?
As most providers bill in advance your bill may have generated before the transfer to us was completed. After your next billing date you should receive a final bill from your previous provider with any required adjustments.
How many TXTs can I store, what happens if my phone is off?
This depends on your phone, most will allow you to store several hundred TXTs but if you need to know check out your mobile's device guide.
Do I get charged for TXTs that are not received?
Charges apply from the time you send a TXT, we can't guarantee that the message will be received but we'll keep trying to deliver it for 2 days. Messages that are sent but not received will still be charged.
Prepay Auto Top Up | How will I know it's worked?
This article contains details on how to know when an auto Top Up has worked
Rural Wireless Broadband | Can I pay for my installation and equipment in instalments?
No, these charges are a one-off, upfront cost that will appear on your first bill. Here are details of the charges under "Getting Set Up".
Moving to One NZ | Do I need a new SIM card?
Details about using your SIM when you move to One NZ
Mobile Number Portability (MNP) | Port from One NZ
This article explains how to move your number over to another network; What happens with your final bill or Prepay balance
Early Termination Charges | BizMobile
If you have signed up for the BizMobile service for a minimum term, and before the end of that minimum term: