Mobile | Find your software version
Keeping your mobile software up to date is advisable to ensure you're getting the best possible performance from your device. So if you're unsure of whether you have the latest version, here's how to check:
About the Apple Device Enrolment Program (DEP)
This article covers the common questions we receive about the Apple Device Enrolment Program (DEP).
Connect a mobile phone to Wi-Fi
If your smartphone isn't detecting your home Wi-Fi network, ensure you check the following:
Android | Find your lost mobile
This article covers how you can find your Android mobile, if you've misplaced it.
Wireless Broadband | Equipment ownership
The equipment belongs to you. However, your Rural Wireless Broadband antenna is fixed by an installer in a location where it gets the best possible connection and should not be moved by you.
Mobile | Turn background data off
This article explains how to turn off background data to save data.
About In Case of Emergency (ICE) Contacts
What is ICE? The In Case of Emergency (ICE) initiative encourages people to store their next of kin's name and phone number in their mobile's contact directory for emergency situations.
About mobiles imported into NZ
What is a "Parallel Import" mobile? A mobile that has been obtained by a retailer, wholesaler or other party from an authorised source overseas, rather than from a local NZ supplier, licensees or agent of that product.
Mobile | Tips to control your mobile data
This article covers how to ensure you're not using more mobile data than you intend to, with suggestions of things to check on and monitor.
Prepay | Find your mobile serial number
This article explains where you can find your serial number on your Prepay Mobile.