Find a mobile IMEI number
Your mobile device's IMEI (International Mobile Station Equipment Identity) number is a unique identifier used by our network to recognise your device. We will sometimes ask you for your IMEI number to help us to help you with your device.
Wireless Broadband | Modem deliveries
This article covers modem deliveries for Wireless Broadband connections.
iPhone | Find your lost phone
This article covers how you can find your iPhone, if you've misplaced it.
Unblock list your mobile phone or Vodem
If your Device is found or returned to you and we have block listed your device you will need to contact us on 0800 800 021 or call 777 from another mobile on our network. Select the option to speak to a customer service representative.
Mobile | Find your SIM card number
Here's how you can find your SIM card number using your phone or device.
What's the number for my mobile or tablet?
There's an easy and free way to find out what the mobile number for your device is. How to find your device's phone number
Mobile | New SIM card
This article explains how to get a new SIM card for your Mobile Phone.
Prepay | Activate a Prepay SIM
This article contains steps on how to activate a One NZ Prepay SIM through your mobile handset or by calling 777.