Mobile

My One NZ | Set up Direct Debit from a credit card

This page explains how to set up a direct debit from a Credit Card (VCC) using My One NZ

My One NZ | Add or Update a Credit Card

We are excited to help you easily register or update your Credit/Debit card on your My One NZ profile! You can conveniently do this through our user-friendly app or on our website. Enjoy seamless and secure transactions with just a few clicks!

Prepay | About Rollover

What is Prepay Plus Rollover?

Guide to unlock a Smart P Series handset

This article explains how to unlock a Smart P series handset (e.g. Smart P25).

SmartWiFi BE48 - 5G | Set up the Modem

This article explains how to set up the Deco Device BE48 - 5G

Mobile Pay Monthly | Available Plans

This article provides a link to our latest Mobile On Account plans that are available for you to sign up to.

Broadband | Available Plans

This article contains a link to where you can sign up to one of our Fibre or Wireless Broadband plans.

Broadband | Modem Guides

This article provides a link to our modem setup guides

Broadband | Relocate Service.

This article explains how you can organise moving your Broadband service to a new address.

Outages | Check for outages in your area

This article explains how you can check for any events that may be impacting your services.

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