Fixed Line Phone Features

Home phone voicemail password options (HFC)

Change your voicemail password

Phone, fax and voicemail on one home phone line

Yes, you need to have a fax machine that supports the additional Phone and Faxline feature for your landline.

How do I use faxMail?

To add, change, or delete the faxMail service please call 888 from your mobile or 0800 800 021 from a landline.

Business landline | About Call Waiting

Call Waiting lets you know if someone is trying to get through while you're on another call. There is a monthly cost for the Call Waiting feature. To add this feature to your service please call us on 888 from a mobile on our network or 0800 400 888 from any phone.

Change your home phone voicemail PIN (ADSL/VDSL)

You can change your voicemail PIN at any time. It must be between four and ten digits and it can't start with 0 or be the last four digits of your phone number.

Transfer calls on your business landline

This article covers how to transfer calls on a business landline.

Remote Call Divert | Setup for business landline (legacy copper)

This article contains steps to use a remote call divert on a business connection.

Toll Bar for calling

This article explains how toll bars work.

Business | Set up voicemail on a business landline

This article has steps to setup Voicemail on a Business connection (Business SIP Only).

Change the number of rings for home phone (ADSL/VDSL)

This article steps you through how to change the number of rings on your home phone before voicemail kicks in.