Fixed Line Broadband

How to listen to Easy Office and Business voicemail

This article includes steps on how to listen to Voicemail on your Easy Office or Business connection

About bill dates

Knowing the billing date for your account is important. It's the date your bill is generated, any Add-ons renew (if you have any) and the due date for your payment is calculated from.

How to turn off your Modem Wi-Fi | HG659

If you have SuperWifi connected to your broadband modem, we recommend you turn off the Wi-Fi on your broadband modem.

Ultra Hub | Turn off Wi-Fi

This page explains how to turn off the Wi-Fi on your Ultra Hub modem

Ultra Hub | Set up port forwarding

This page explains how you can set up port forwarding on an Ultra Hub modem.

Broadband | Non-One NZ modems settings

If you are setting up your own modem on a One NZ Fibre, VDSL or ADSL broadband plan and you are unable to get online, you may need to change your modem settings.

Vulnerable Consumers

You should know

Static IP addresses

An Internet Protocol (IP) address is a unique number sequence used to identify every device that is connected to the Internet. It's like a street address for your computer.

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.