Broadband and home phone | About bill dates
When you set up a new home phone and broadband account with us, you're assigned a date that your billing cycle starts on each month.
Voicemail | Setup home phone voicemail notifications (HFC)
This article explains how to set up notifications for your Voicemail on an HFC connection
Find your IP address
To find which IP address you are connected to, go to www.whatismyip.com and it will automatically tell you what address you're using.
Office Net Cloud | Voice Portal features
To access the Voice Portal for your Office Net Cloud service, dial your local voice portal number or *62.
Account Details | Change the address we provide your service
This article explains what to do if you need to change your services to a new address.
My One NZ | Remove a service or account
This page explains how to remove a mobile, home phone or broadband account listed in My One NZ.
My One NZ | Lost/Forgotten password
This article covers what to do if you have forgot your My One NZ password and how you can recover or reset your password for the My One NZ service.
Where's my nearest One NZ store?
Here's where to find your nearest One NZ store - just enter your location.(And wherever you are, the nearest one right now is our Online Store.)
How to listen to Easy Office and Business voicemail
This article includes steps on how to listen to Voicemail on your Easy Office or Business connection
About bill dates
Knowing the billing date for your account is important. It's the date your bill is generated, any Add-ons renew (if you have any) and the due date for your payment is calculated from.