Fixed Line Broadband

This article contains some steps you can try if you are hearing static or robotic or choppy audio on your VoIP phone line.

This article explains how you can check Online Shop orders that you have submitted through our My One NZ App.

This article explains how to check what your current plan is through the My One NZ.

This article explains how you can change or update the way your invoice is sent to you.

This page explains how to set devices to have priority access to the network using the Deco app.

This page explains how to check the Wireless Broadband signal strength your Deco device is receiving.

This article explains how to check the signal strength between the main Deco device and an additional Deco device using the Deco app.

This article explains how to run a diagnostic test using the Deco app.

This page explains how to remove a Deco device from a network using the TP-Link Deco app.

This page explains how to set up SuperWifi using the Deco App.