Office Net | Support for VDSL services
This article covers what to do if you have an issue with your VDSL broadband connection as part of an OfficeNet package.
Record your home phone mailbox name (ADSL/VDSL)
This is the name you hear when you access your mailbox.
ADSL | About line filters
You will need a line filter on every jackpoint in your house that has a phone or fax plugged into it to filter out loud static noises caused by broadband. You won't need a filter on your modem - for best results - simply connect it to a jackpoint. This also applies if you have Naked Broadband - which has no voice services so requires no filter.
Phone and Faxline for home phone (ADSL/VDSL)
Let's you have your phone and fax machine operating on the same phone line. Please note this service is not available in all areas. There is a monthly fee for Phone and Faxline.
Phone and Faxline service | About
This article explains what our phone and faxline service is.
Change your home phone voicemail PIN (ADSL/VDSL)
You can change your voicemail PIN at any time. It must be between four and ten digits and it can't start with 0 or be the last four digits of your phone number.
Remote Call Divert | Setup for business landline (legacy copper)
This article contains steps to use a remote call divert on a business connection.
Install an ADSL broadband line filter
This article is to help you to install an ADSL line filter (as shown right). This is needed to filter the incoming signals to separate voice and data, helping to avoid interference with your phone service, while at the same time taking care to keep a clean signal level for your broadband connection.
Broadband | Fix Frequent ADSL/VDSL broadband disconnections
This article provides details on what causes frequent disconnections and how to potentially resolve them
Change the number of rings for home phone (ADSL/VDSL)
This article steps you through how to change the number of rings on your home phone before voicemail kicks in.