One Wallet
Earn Phone Dollars to save big on your next upgrade. Every Phone Dollar equals one real dollar off the price of a new interest-free
phone.
It’s for everyone
Over 18? You’re in, no matter what phone network you're on.
Find out how many Phone Dollars you already have in your One Wallet and - how to get some more.
Find out how many Phone Dollars you already have in your One Wallet and - how to get some more.
Earn from your bill
Get up to 6% of your Pay Monthly bill back in Phone Dollars every month. The more eligible connections you have, the more you could earn.
- One connection = 2%
- Two connections = 4%
- Three+ connections = 6%
Connect more, get more
Bring more of your mobile or broadband connections together with us and score $300 Phone Dollars for every eligible new connection you add.
Head to your One Wallet, save the Connect More, Get More offer, and then add any eligible new mobile or broadband connection to your billing account.
Once each connection becomes active, you’ll get $300 Phone Dollars in your One Wallet.
Eligibility and terms apply.
Head to your One Wallet, save the Connect More, Get More offer, and then add any eligible new mobile or broadband connection to your billing account.
Once each connection becomes active, you’ll get $300 Phone Dollars in your One Wallet.
Eligibility and terms apply.
Earn with dosh
Dosh is the app that makes spending, saving and borrowing easy. Earn Phone Dollars on your everyday spend. Plus get a huge stack of Phone Dollars when you get a home loan with dosh.
Dosh is not a registered bank. However, your funds are held at a NZ registered bank. Eligibility criteria and terms apply.
Save big
Each Phone Dollar equals one real dollar off your next interest-free phone.
You can choose any phone $199 or more, with an eligible Pay Monthly plan.
You can choose any phone $199 or more, with an eligible Pay Monthly plan.
How One Wallet works
Build your Phone Dollars balance
Get a monthly bill bonus, extra boosts on us and even more if you add new eligible connections.
Check our offers
Trade in for more
Tell us about your phone and we’ll add its estimated value to your Phone Dollars balance, ready for when you’d like to trade it in.
Check trade-in estimate
Choose any phone
Head in store to use your balance on any phone $199 or more, with a minimum $99 deposit.
Find a store near you
Spread the rest
Pay off what’s left at a rate that suits you – 24 or 36 months, interest-free, with an eligible Pay monthly plan.
Learn about interest-free
Get a new phone for less
Every Phone Dollar equals one real dollar off the price of a new interest-free phone. Check how many you could get.
Use Phone Dollars towards interest-free phones, with One NZ Pay Monthly & min $99 deposit. Eligibility & terms apply, see one.nz/wallet-terms
Frequently asked questions
Do I have a One Wallet?
If you’re 18+ and have a NZ mobile number, then yes - there’s a One Wallet and a stack of Phone Dollars waiting for you.
How do I check my One Wallet?
Simple! Just enter your mobile number at whatsinmywallet.one.nz
or, if you’re a One NZ mobile customer, you can access One Wallet in the My One NZ app.
What can I spend my Phone Dollars on?
Any new phone $199+ on a 24 or 36 month interest-free term, with an eligible One NZ Pay Monthly plan.
You’ll need a minimum $99 deposit, which you could pay with the trade-in value of your old phone, and there’s a minimum $1 payment required over your term.
Phone Dollars can’t be exchanged for cash.
You’ll need a minimum $99 deposit, which you could pay with the trade-in value of your old phone, and there’s a minimum $1 payment required over your term.
Phone Dollars can’t be exchanged for cash.
How do I redeem my Phone Dollars?
Head into any One NZ store and chat to our team. Bring a valid driver's license or passport so we can confirm you're the authorised person on the account. You'll also need to complete a credit check to ensure an interest-free term
is suitable for you.
Can I use my Phone Dollars balance online?
Not right now. You can use your Phone Dollars in any One NZ store. Find a store near you
.
What plans can I use my Phone Dollars on?
You can use your Phone Dollars balance with any of our in-market Pay Monthly plans.
What is dosh?
Dosh is the money app that helps you spend, save and borrow. Here to disrupt traditional banking services, because Kiwi deserve the world’s best digital solutions to maximise their financial wellbeing. Find out more about dosh.
How can I earn with dosh?
Our partnership with dosh brings you new ways to earn, like getting 1% of your everyday spend on the One NZ dosh Visa debit card back in Phone Dollars. Find out more about earning with dosh.
What happened to my One Wallet Dollars?
Nothing, they’ve just got a new name. Your One Wallet Dollars are now called Phone Dollars.
Can I buy a phone that’s already on sale?
No, you can’t combine Phone Dollars with any other offer.
What’s the value of a Phone Dollar?
Each Phone Dollar is equivalent to $1 (NZD). So your One Wallet balance is the amount you’ll save on your next new interest-free phone.
How can I grow my Phone Dollars balance?
Save the offers loaded into your One Wallet.
Each offer will show you how many Phone Dollars you can earn.
Each offer will show you how many Phone Dollars you can earn.
Do Phone Dollars expire?
Yes. Most are valid for four years but some expire sooner. All Phone Dollars end at 11.59pm on their date of expiry, which you can see in the offer card or your balance history in My One NZ app
.
How can I cover the deposit?
Either pay cash (min $99) or use the trade-in value of your old phone.
How do I get more offers?
Keep an eye on your app or look out for a TXT or email from One NZ, with new offers.
Our TXT short code is 7414.
Our TXT short code is 7414.
Can I transfer Phone Dollars to another One Wallet?
Yes. If you are the account holder, you can transfer the Phone Dollars balance from the primary One Wallet on your billing account to another One Wallet on that billing account. The transferred balance must be used within 30 days before it expires.
My phone number is managed by my employer, can I still use One Wallet?
You can still use One Wallet and earn Phone Dollars through our partners, such as dosh. Phone Dollars can only be redeemed if you are the account holder, in this instance if you want to redeem Phone Dollars earned via any of our partners, then you can gift these Phone Dollars to a nominated mobile number or set up a new personal mobile account.
What are the terms and conditions?
The Phone Dollars in your One Wallet can be redeemed in-store with an eligible One NZ Pay Monthly plan. Balance can be used towards a new phone purchase with a minimum value of $199, on a 24 or 36 month interest-free term. Minimum $99 deposit required and minimum $1 monthly interest free repayment over term. Balance savings evenly spread over the agreed interest-free term. Balance of phone cost must be repaid if you exit, transfer or trade-down your plan before the interest-free term expires. Redeeming is available to the account holder of the service and is subject to a credit check. Eligibility criteria and terms apply.
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Trade-in
Trade-in your old phone and use the value towards one of our great new phone deals.
Learn about Trade-in
