Save on your next phone with One Wallet
Phone Dollars for everyone
Start earning Phone Dollars and keep them in One Wallet. Anyone with One NZ or another telco can earn them.
Start earning Phone Dollars
Real dollars, not points
Get $1 off your next interest-free phone for every Phone Dollar you earn.
Learn about interest-free
Earn them over time
Earn Phone Dollars through everyday actions and use them to pay less when you upgrade.
Explore ways to earn
Getting started
Whether you’re with One NZ or another telco, you can start earning Phone Dollars today.
Ways to earn Phone Dollars
Not with One NZ? Head to the What’s In My Wallet website
to start earning, then earn more with our partner, dosh. Join One NZ to unlock Bill Bonus and more ways to earn – build your Phone Dollars for your next interest-free
phone.
Welcome boost
New to One Wallet? Head to the What’s In My Wallet website
for the first time and we’ll add a welcome boost of Phone Dollars to help with your next interest-free
phone.
Trade in for Phone Dollars
Tell us about your phone and we’ll save its estimated trade-in value as Phone Dollars in your One Wallet.
Earn from your bill
Want an easy set-and-forget way to earn? Join One NZ to unlock Bill Bonus: Get up to 6% of your bill back in Phone Dollars every month.
- 1 connection = 2% back
- 2 connections = 4% back
- 3+ connections = 6% back
Connect More, Get More
Add eligible new mobile or broadband connections to your existing billing account and earn $300 Phone Dollars for each one.
Earn with our partner, dosh
Dosh is the app for spending, saving, and borrowing. There are two easy ways to earn with dosh.
- Everyday spend: Earn 1% back in Phone Dollars with the One NZ dosh debit card.
- Home loan: Earn $1,700 Phone Dollars upfront when you get a home loan with dosh, plus any up-front cashback offers from dosh’s lenders.
Dosh is not a registered bank. However, your funds are held at a NZ registered bank. Eligibility criteria and terms apply.
Redeem your Phone Dollars
Thinking about upgrading? Redeem your Phone Dollars in a One NZ store and lower the cost of a new phone.
Ready to see how many Phone Dollars you have?
Head to the What’s In My Wallet website and enter your mobile number to see your Phone Dollars balance.
Use Phone Dollars towards interest-free phones, with a One NZ Pay Monthly plan & min $99 deposit. Eligibility & terms apply, visit one.nz/one-wallet.
Spending and redeeming
What can I spend my Phone Dollars on?
Any new phone $199+ on a 24 or 36 month interest-free term, with an eligible One NZ Pay Monthly plan. You’ll need a minimum $99 deposit, which you could pay with the trade-in value of your old phone, and there’s a minimum $1 payment required over your term. Phone Dollars can’t be exchanged for cash.
How do I redeem my Phone Dollars?
Head into any One NZ store
and chat to our team. Bring a valid driver's license or passport so we can confirm you're the authorised person on the account. You'll also need to complete a credit check to ensure an interest-free term
is suitable for you.
Can I use my Phone Dollars balance online?
Not right now. You can use your Phone Dollars in any One NZ store. Find a store near you.
What plans can I use my Phone Dollars on?
You can use your Phone Dollars balance with any of our in-market Pay Monthly plans.
Can I buy a phone that's already on sale?
No, you can’t combine Phone Dollars with any other offer.
Can I use Phone Dollars on a $1/month phone deal?
No. Phone Dollars cannot be combined with promotional pricing offers.
How can I cover the deposit?
You can either pay the minimum $99 deposit in cash or use the trade-in value of your old phone.
Your One Wallet
Do I have a One Wallet?
If you’re 18+ and have a NZ mobile number, then yes – there’s a One Wallet and a stack of Phone Dollars waiting for you.
How do I check my One Wallet?
Simple! Just enter your mobile number at the What’s In My Wallet website
or, if you’re a One NZ mobile customer, you can access One Wallet in the My One NZ app.
What happened to my One Wallet Dollars?
Nothing, they’ve just got a new name. One Wallet Dollars are now called Phone Dollars.
Is One Wallet the same as One NZ Rewards?
No. One NZ Rewards is different than One Wallet. It has rewards like discounted movie vouchers, event presales, and One NZ Warriors deals. These are available to One NZ customers at the One NZ Rewards website.
Your balance: value, offers and expiry
What's the value of a Phone Dollar?
Each Phone Dollar is equivalent to $1 (NZD). So your Phone Dollars balance is the amount you’ll save on your next new interest-free phone.
How can I grow my Phone Dollars balance?
Save the offers loaded into your One Wallet. Each offer will show you how many Phone Dollars you can earn.
How do I get more offers?
Keep an eye on your app or look out for a TXT or email from One NZ, with new offers. Our TXT short code is 7414.
What happens to my Phone Dollars if I cancel my plan?
Phone Dollars already earned stay until expiry. Ongoing offer eligibility (e.g. Bill Bonus) may be removed if you leave an eligible plan.
Do Phone Dollars expire?
Yes. Most are valid for four years but some expire sooner. All Phone Dollars end at 11.59pm on their date of expiry, which you can see in the offer card or your balance history in the What’s In My Wallet website
or the My One NZ app.
Special cases and exceptions
Can I gift or transfer my Phone Dollars to a family member or someone else?
Yes. You can gift or transfer a portion (excludes trade-in estimate and device offer) of your Phone Dollars to someone on the same bill. Transferred balance must be redeemed within 30 days, otherwise it expires.
My phone number is managed by my employer, can I still use One Wallet?
You can still use One Wallet and earn Phone Dollars through our partners, such as dosh.
Phone Dollars can only be redeemed if you are the account holder. If you want to redeem Phone Dollars earned via our partners, you can gift these Phone Dollars to a nominated mobile number or set up a new personal mobile account.
dosh and partner benefits
What is dosh?
Dosh is the money app that helps you spend, save and borrow. Here to disrupt traditional banking services, because Kiwi deserve the world’s best digital solutions to maximise their financial wellbeing. Find out more about dosh.
How can I earn with dosh?
Our partnership with dosh brings you new ways to earn, like getting 1% of your everyday spend on the One NZ dosh Visa debit card back in Phone Dollars. Find out more about earning with dosh.
Terms and conditions
What are the terms and conditions?
The Phone Dollars in your One Wallet can be redeemed in-store with an eligible One NZ Pay Monthly plan. Your Phone Dollars balance can be used towards a new phone purchase with a minimum value of $199, on a 24 or 36 month interest-free term. Minimum $99 deposit required and minimum $1 monthly interest free repayment over term. Balance savings evenly spread over the agreed interest-free term. Balance of phone cost must be repaid if you exit, transfer or trade-down your plan before the interest-free term expires. Redeeming is available to the account holder of the service and is subject to a credit check. Eligibility criteria and terms apply.
*Trade-in - Terms and conditions
**Connect more, get more - Terms and conditions
*Trade-in - Terms and conditions
**Connect more, get more - Terms and conditions
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Get endless data, calls and TXTs with a Pay Monthly plan.
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Broadband plans
Find the broadband plan for your household. Add an eligible new plan to your existing Pay Monthly billing account to earn Phone Dollars.
Explore broadband plans
Browse phones
Want to see the phones you could use your Phone Dollars toward? Browse our range of phones, then pop into a One NZ store to redeem.
Browse phones
