Where's my nearest One NZ store?
Here's where to find your nearest One NZ store - just enter your location.(And wherever you are, the nearest one right now is our Online Store.)
About bill dates
Knowing the billing date for your account is important. It's the date your bill is generated, any Add-ons renew (if you have any) and the due date for your payment is calculated from.
Caller ID | Block Caller ID for Mobile and Wireless Broadband phones
This article explains how you can prevent your name or number being shown when you call another mobile. Some mobiles let you turn off Caller ID permanently, others for the next call only.
Vulnerable Consumers
You should know
Are emails from no-reply@one.nz safe to open?
Yes - this email is from us, providing you with information about products, services and/or offers.
Are emails from no-reply@vngs.co.nz safe to open?
Yes - this email is from One NZ Next Generation Services which is part of One NZ.
My One NZ | Download the App and Register.
Want to register for My One NZ?
Payments| Pay with internet banking
This article contains steps on paying your One NZ bill using internet banking.
Wireless Broadband | Fix your home phone
This article provides steps to help troubleshoot issues you are experiencing with your home phone on Wireless Broadband.
About early resign fees
What is an early resign fee?