Does Home Phone Wireless work in a power outage?
Yes. Home Phone Wireless is delivered over our mobile network. The device has batteries for both the base station and the handset, so it will continue to work if you have a power failure or if your power is disconnected for up to 2 hours - our mobile network also has power backups and will work in a power outage.
Mobile | Network Coverage Summary
This article explains One NZ's mobile network coverage.
Move business broadband services to a new address
We understand that moving your business to a new location can be stressful. In order to relocate your telecommunications services with the minimum interruption to your business, we need as much notice as possible, preferably not less than 2 weeks.
Put a mobile account on hold
You may temporarily suspend your Pay Monthly mobile service for a period of up to three months by giving us one month's notice.
Mobile | Hot to check coverage
This article explains how to see what coverage is available at your address.
4G Wireless Broadband: Connect devices to Wi-Fi
You can connect up to 32 Wi-Fi capable devices to the Wireless Broadband modem at any one time.
About excess broadband data charges
This article covers potential charges for broadband data use above your monthly allowance.
Mobile | No coverage in a house
This article explains what might be causing having no coverage within your home even if your area has coverage.
Wireless and Rural Broadband | Buy more data
This article contains steps to add data to a wireless Broadband connection.
Fees and charges FAQs | Mobile, Wireless Broadband and Home Phone Wireless
Most people pay their bill when it's due, however when you don't pay on time the cost for us to chase overdue bills is substantial.