We understand that moving your business to a new location can be stressful. In order to relocate your telecommunications services with the minimum interruption to your business, we need as much notice as possible, preferably not less than 2 weeks.

Please contact us on 888 from a mobile on our network or 0800 888 305 from any phone, to arrange transferring your services to your new location. 

Next steps

We will review the services you have, and advise you of the expected lead times and any applicable costs associated with your move. This information will depend upon the location of your new premises, and the network we use to provide our services in that area.

In some cases, additional work may be required at your new location in order to allow services to be delivered there. We will advise you of any such requirements as soon as we become aware of it.  Occasionally, this can delay the installation of services, but rest assured we will always treat such situations with urgency.