Wireless Broadband

Rewards Music Presales | Summary

This article explains what our music presales are and how they work.

B818 Modem | Step-by-step guides

This article covers the most common questions and answers about the B818 modem (e.g. how to set up your modem).

My One NZ | Cancel Direct Debit credit card payment

This page explains how to cancel a Direct Debit from a credit card using the My One NZ.

My One NZ | Update Direct Debit Credit Card

This page explains how to update the credit card used in a Direct Debit via the My One NZ.

One NZ's Security Dependency Register and how to add someone

One NZ maintains a Security Dependency Register for residential customers, or people living at their home, who have a life-threatening personal safety concern and whose life may be at risk without access to a phone line.

My One NZ | Change a connection's username/nickname

If you are the primary account holder, you can personalise the names of connections which appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.

My One NZ | Set up Direct Debit from a credit card

This page explains how to set up a direct debit from a Credit Card (VCC) using My One NZ

My One NZ app | Manage Notification Settings

This page explains how to update your My One NZ app Notification settings.

Payments | Setup direct debit via Bank Account through the website

This page explains how to set up a direct debit from a Bank Account through the One NZ website.

Mobile | Change the ring time

This article details how you can change the ring time of your mobile handset

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