Top-Ups

Prepay | About Zero Credit

This article explains what you can do if you have no credit on your Prepay account.

Prepay | Top Up another person's mobile

This article explains how to top up another person's Prepay mobile using a credit card or voucher through the My One NZ app.

Prepay | How to Top Up Via Credit Card

This article contains steps on how to top up a Prepay mobile with a debit/credit card through the My One NZ App, website, TXT or calling 777.

Prepay | Top Up Via Recharge Voucher

Learn how to Top up your Prepay by using a recharge voucher.

Top up | One NZ website

You can Top up your own or someone else's Prepay connection by visiting our website.

Prepay Auto Top Up | How will I know it's worked?

This article contains details on how to know when an auto Top Up has worked

Prepay | When does Prepay credit expire

This article explains how long credit added to a Prepay number lasts for.

Prepay | Troubleshooting Top up issues

This article will let you know some common Prepay top up issues and what you can do.

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