Prepay

This page explains how you can troubleshoot no internet connection problems on your Mobile Phone.

This page explains how you can troubleshoot making or receiving calls from your mobile phone.

Yes - this email is from us, providing you with information about products, services and/or offers.

A PXT message is picture messaging or multimedia, also known as MMS.

You may see a "No service" message instead.

Want to register for My One NZ?

This article contains steps on paying your One NZ bill using internet banking.

This article explains how to get a new SIM card for your Mobile Phone.

This article contains steps on how to activate a One NZ Prepay SIM through your mobile handset or by calling 777.

What is a Premium TXT? A Premium TXT is a TXT from a third party service provider. We do not send these TXTs and is not responsible for getting.