Payments

Direct Debit | Set up a credit card using My One NZ web

This article explains how to set up a Direct Debit via Credit Card using the My One NZ website.

Payments | Cancel existing Direct Debit via Credit card on My One NZ Web (One NZ A)

This article explains how to cancel an existing credit card direct debit through My One NZ on our website.

Payments|Setup direct debit via Bank Account using My One NZ (One NZ A)

This page explains how to set up a direct debit from a bank account using My One NZ for desktop.

About our Network Guarantee

When you join us on a Pay Monthly plan (On Account), if you're not fully satisfied within the first 30 days, you can get your money back.

Payments | Update existing Direct Debit via Credit Card (One NZ B)

This page explains how to update a direct debit from a credit card using My One NZ for desktop.

Payments | Cancel Credit Card for Direct Debit (One NZ B)

This page explains how to cancel a Direct Debit from a credit card.

Direct Debit | Cancel credit card payments using My One NZ app

This page explains how to cancel a Direct Debit from a credit card using the My One NZ app.

Direct Debit | Update Credit Card through My One NZ app

This page explains how to update the credit card used in a Direct Debit via the My One NZ app.

Credit Card | Remove a card using the My One NZ app

This article explains how to remove a registered credit card from the My One NZ App.

Payments | Pay with internet banking (One NZ C)

This article explains how to pay your One NZ bill using internet banking.

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.