Prepay | Top Up using Online EFTPOS
This article explains how to top up your One NZ Prepay mobile using Online EFTPOS on the Fastpay page.
My One NZ | Set up Direct Debit from a credit card
This page explains how to set up a direct debit from a Credit Card (VCC) using My One NZ
My One NZ | Add or Update a Credit Card
We are excited to help you easily register or update your Credit/Debit card on your My One NZ profile! You can conveniently do this through our user-friendly app or on our website. Enjoy seamless and secure transactions with just a few clicks!
Refund | How to request a refund
This article provides the reasons you may need to request a refund a link to our refund form.
Prepay Auto Top Up | Change Auto Top Up
This page explains how you can change an Auto Top Up that you previously set up.
Direct Debit | Cancel Direct Debit from a Bank Account using My One NZ app
This page explains how to cancel a Direct Debit from a bank account using the My One NZ app.
My One NZ | Set up a Direct Debit from a bank account
This page explains how to set up a direct debit from a bank account using My One NZ.
Prepay | About Zero Credit
All about what you can do if you have no credit on your Prepay.
One Business with Webex | Pay your Bill
This article explains how you can pay your One Business with Webex bill.
About our Network Guarantee
When you join us on a Pay Monthly plan (On Account), if you're not fully satisfied within the first 30 days, you can get your money back.