Mobile Emergency Alerts | Summary
This article contains details about the Mobile Emergency Alert system.
Rewards Music Presales | Summary
This article explains what our music presales are and how they work.
About business account ownership transfers
Details on how change of ownerships work for Business customers
About our Network Guarantee
When you join us on a Pay Monthly plan (On Account), if you're not fully satisfied within the first 30 days, you can get your money back.
My One NZ | Get and manage a One NZ Pass
This article covers how to get and manage your One NZ Pass in My One NZ - whether app or on the web.
NZBestMate | Buy and manage Add-On
This article covers the NZ BestMate Add-On for Prepay and Pay Monthly mobile plans.
Interest Free Payments | Summary
Learn more about our Interest-Free payment option and how it works for buying with us.
My One NZ | Cancel Direct Debit credit card payment
This page explains how to cancel a Direct Debit from a credit card using the My One NZ.
My One NZ | Update Direct Debit Credit Card
This page explains how to update the credit card used in a Direct Debit via the My One NZ.
Enterprise Offer Programme | Summary
The Enterprise Offer Programme provides a discount on plans that come with a new mobile, or if you simply can't part with your current mobile, you could get a discounted SIM-only calling plan.