My One NZ | Change billing delivery method
This article explains how you can change or update the way your invoice is sent to you.
Mobile | Manage services by TXT
This article provides a list of different TXT codes that you can use to manage your One NZ mobile services.
My One NZ | Buy a Pay Monthly Add-On
This article explains how you can buy more data, more calling minutes or TXTs for your Pay Monthly (On Account) account using My One NZ.
Account management | General TXT services
This article shows useful TXT services to available to both Pay Monthly (On Account) and Prepay connections.
Account management | TXT services for Pay Monthly mobile
This article list useful TXT services available to Mobile Pay Monthly (On Account) connections.
Simple mobile conference calling with groupCall
With groupCall you can talk to up to four people (on mobiles or landlines) at once in a mobile conference call. It's great for talking to your whole family or team. There's no cost to activate it, you simply pay for each call at your standard plan rate for that call.
Mobile | Data isn't working on a new SIM card
This article contains steps to get mobile data working with a new SIM card.
My One NZ | View usage
This article explains how to check Call, TXT, Data and Internet usage and see how much data you may have left through our website, My One NZ App and CustomerZone
Using Split Reporting
This article covers how to explain Split Reporting to users, billing cycles and data security.
TXT alerts about data sent to another device
Notifications can only be sent to the device using the mobile data. If you're on a corporate stream plan or an iPad you will not be able to receive TXT notifications.