Are emails from no-reply@one.nz safe to open?
Yes - this email is from us, providing you with information about products, services and/or offers.
Are emails from no-reply@vngs.co.nz safe to open?
Yes - this email is from One NZ Next Generation Services which is part of One NZ.
About sending PXTs (MMS messages)
A PXT message is picture messaging or multimedia, also known as MMS.
Mobile | 'Emergency Calls Only' or 'No Service' message on my mobile
This article contains steps to try and resolve the 'No Service' or 'Emergency Calls Only' message issue that you may see on your handset.
My One NZ | Download the App and Register.
Want to register for My One NZ?
Payments| Pay with internet banking
This article contains steps on paying your One NZ bill using internet banking.
Mobile | Find your SIM card number
Here's how you can find your SIM card number using your phone or device.
What's the number for my mobile, Vodem or tablet?
There's an easy and free way to find out what the mobile number for your device is. If you don't know what your Vodem, Pocket WiFi or tablet SIM card phone number is, you can TXT this number also. How to find your device's phone number
Mobile | New SIM card
This article explains how to get a new SIM card for your Mobile Phone.
Wireless Broadband | Fix your home phone
This article provides steps to help troubleshoot issues you are experiencing with your home phone on Wireless Broadband.