Mobile

Roaming | Sending TXTs

This article describes how TXTing works while you are Roaming

iPhone | Find your lost phone

This article covers how you can find your iPhone, if you've misplaced it.

'Storage almost full' on an Android phone?

Uh oh, storage almost full... If you get this message it's probably time to start managing your storage - you’ll be amazed at the space you can create.

Guide to unlock a Vodafone Smart E9 phone

The unlock code we sent you is a numeric code. Please follow the steps below carefully. They are different for each phone.

Mobile | Network Coverage Summary

This article explains One NZ's mobile network coverage.

Move business broadband services to a new address

We understand that moving your business to a new location can be stressful. In order to relocate your telecommunications services with the minimum interruption to your business, we need as much notice as possible, preferably not less than 2 weeks.

Get a new Pay Monthly phone number

Do you need a new Pay Monthly phone number?

Put a mobile account on hold

You may temporarily suspend your Pay Monthly mobile service for a period of up to three months by giving us one month's notice.

Mobile | Emoji sent as PXT (MMS)

This article explains why emoji sent through TXTs are converted into a PXT and thus could incur an extra charge.

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