Mobile | Turn background data off
This article explains how to turn off background data to save data.
What is unmetered data?
Unmetered data is data usage which does not incur any data charges or reduce your allocated data bundle.
About In Case of Emergency (ICE) Contacts
What is ICE? The In Case of Emergency (ICE) initiative encourages people to store their next of kin's name and phone number in their mobile's contact directory for emergency situations.
One Business with Webex | Set up Three-Way Calls
This article contains information on the Three-Way Call feature that allows you to setup a mini conference all while you are on an existing call.
About mobiles imported into NZ
What is a "Parallel Import" mobile? A mobile that has been obtained by a retailer, wholesaler or other party from an authorised source overseas, rather than from a local NZ supplier, licensees or agent of that product.
What is a Credit Bar?
A Credit Bar is a redirection placed on your account when you either have account payments that are overdue or have reached your credit limit. All outgoing calls you make will be redirected to a message service until your payment is received. You are still able to call emergency services on 111. You also won't be able to send TXTs or use data (internet on your mobile).
Broadband | About monitored alarms
If you have ADSL, VDSL, cable, HFC or fibre broadband, please check with your alarm provider to see if your alarm is compatible with your broadband.
Mobile | Tips to control your mobile data
This article covers how to ensure you're not using more mobile data than you intend to, with suggestions of things to check on and monitor.
Mobile | About Account Security PINs
This article explains why we use security PINs on your Mobile account.
How can I tell if it's a One NZ mobile number?
Just free TXT the person's number to 300, and we'll TXT you back to let you know if they are currently on the One NZ network.