How big a picture message can my mobile receive?
Some mobiles can send PXT (picture) messages that are of a different size to others. If a large message is sent to a mobile that can only handle smaller messages, the image, sound or video will be reduced in size to allow that mobile to receive the message.
Inmarsat - calls to ships
Inmarsat is a satellite system (International Marine Satellite) that allows you to place telephone calls to ships.
NZ Travel SIM | Summary
This article contains details about the One NZ Travel SIM, that lets you call, TXT and use data when visiting New Zealand.
I can't access My One NZ, how can I change a Red Share data limit?
Data limits can only be managed through My One NZ – our Customer Care agents do not have the ability to access or modify your data limit.
My One NZ | How to view your bill
This article explains how you can view your bill by using My One NZ.
Group Calling
Group Calling
One Business with Webex | Call Waiting
This article contains information on the Call Waiting feature available with One Business with Webex and how to activate and deactivate the feature.
Guide to unlock the Doro Liberto 820 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
Guide to unlock the Nokia Lumia 530 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
Turn a Micro SIM into a standard SIM
You can use an adaptor to convert your Micro SIM back to the larger sized Standard SIM - just pop into one of our retail stores and we'll give you an adaptor for free.