B818 Modem | Step-by-step guides
This article covers the most common questions and answers about the B818 modem (e.g. how to set up your modem).
Swap or upgrade from an old phone
Details on how to trade in a mobile phone
Use SIM swap to replace a lost/stolen SIM card
SIM swap is the best way to replace your lost or stolen SIM card if you have the following:
Mobile | Change the ring time
This article details how you can change the ring time of your mobile handset
Mobile | Hotspot and tethering
This article explains how you can connect a device to your mobile handset.
SIM Swap | Frequently Asked Questions
This article contains details on how to move your number to a new SIM
Mobile | Lost or stolen phone
This article contains steps on what you can do if your mobile device has been lost or stolen.
Online Shop | Using promo codes
This article covers the most common question (and answers) about Promo Codes in our Online Shop.
Log into your modem's web management page
Follow these helpful steps to access the modem management page for the older modems shown here.
Call operator services' or 'phone definitely locked'
If a mobile phone's security code is entered incorrectly 10 times, your SIM card is permanently damaged preventing its reuse.