Mobile | Hotspot and tethering
This article explains how you can connect a device to your mobile handset.
SIM Swap | Frequently Asked Questions
This article contains details on how to move your number to a new SIM
Mobile | Lost or stolen phone
This article contains steps on what you can do if your mobile device has been lost or stolen.
Online Shop | Using promo codes
This article covers the most common question (and answers) about Promo Codes in our Online Shop.
Log into your modem's web management page
Follow these helpful steps to access the modem management page for the older modems shown here.
Avoid late night TXTs
Stop unwanted late night notifications by:
Moving to One NZ | Do I need a new SIM card?
Details about using your SIM when you move to One NZ
Mobile | Set up a new mobile phone
This article gives you the steps to follow to get a Mobile Device up and running.
Mobile | Improve battery life
This article provides some simple tips to help you lengthen the time between charges. Your battery's capacity will decrease as it gets older too, so these tips will help maintain that capacity for longer. New phone, charge it first!When you get your new phone there may be some residual charge on the battery which allows you to power your phone on. In order to achieve the longest battery life it's recommended that you fully charge your phone before proceeding with regular usage. This is also applicable for any new battery. What can I do to make my battery last longer? There are some basic settings that you can adjust that won't impact on how you use your mobile but will decrease battery use.
Turn a Micro SIM into a standard SIM
You can use an adaptor to convert your Micro SIM back to the larger sized Standard SIM - just pop into one of our retail stores and we'll give you an adaptor for free.