DN8245 Modem/Router | Frequently Asked Questions
Learn more about the Huawei DN 8245 Modem/Router with these common questions and answers.
How to recycle your old modem
We can help you take care of your old modem when you're finished with it.
Log into your modem's web management page
Follow these helpful steps to access the modem management page for the older modems shown here.
Parental control options on your modem
This page explains how you can control what anyone connecting to the Internet through your modem can access and when.
Broadband | How will I get my new modem
This article explains how you may receive your broadband order based on the type of connection you are getting installed.
Retired broadband modems: User Guides
Check which modem you have and download a User Guide (supplied as PDF) to set up and get the most from your modem.
Broadband | Modem replacement
This article contains details about whats covered if you a replacement modem.
Ultra Hub | Set up port forwarding
This page explains how you can set up port forwarding on an Ultra Hub modem.
Broadband | Non-One NZ modems settings
If you are setting up your own modem on a One NZ Fibre, VDSL or ADSL broadband plan and you are unable to get online, you may need to change your modem settings.
Set up and connect to WiFi
WiFi is the wireless connection between your device and your modem/router or mesh.