Peak and Off-Peak hours for TollFree connections
This article defines what hours are Peak and Off-Peak for 0800 number owners.
Remote Call Divert | Setup for business landline (legacy copper)
This article contains steps to use a remote call divert on a business connection.
Move business broadband services to a new address
We understand that moving your business to a new location can be stressful. In order to relocate your telecommunications services with the minimum interruption to your business, we need as much notice as possible, preferably not less than 2 weeks.
Restricted broadband access
Information on why broadband connections may be restricted
About medical alarms and broadband
Details about how medical alarms work with Fibre and VoIP connections
Broadband: How do I perform a path ping?
This article contains steps to perform a path ping on your computer
What is DDI (Direct Dial In)?
DDI (Direct Dial In) is a set of additional numbers available if you have a PBX (private branch exchange) so that outside callers can direct dial into PBX extension telephones from the public switched telephone network (PSTN).
Install an ADSL broadband line filter
Important Update: ADSL / VDSL No Longer Available for Sale
My One NZ | Reset your Internet & landline password
This article explains how to reset your password for your Internet & Landline account for One NZ B Customers.
Customer Zone | Set up a Profile (One NZ C)
A Customer Zone Profile allows you to securely manage your account(s) and services from a single login.