Fixed Line Broadband

Technicolor 7210D Modem | Step-by-step guide

This article covers the most common questions and answers about the 7210D Modem (e.g. how to set up your modem).

Call Control | User guides for voice calling over broadband

This article explains how to manage Call Control on VoIP for ADSL/VDSL,Fibre or HFC connections.

About business account ownership transfers

Details on how change of ownerships work for Business customers

About our Network Guarantee

When you join us on a Pay Monthly plan (On Account), if you're not fully satisfied within the first 30 days, you can get your money back.

Caller ID | User guide for HFC legacy copper phone lines

This article contains steps on how to manage Caller ID on copper phone lines for Cable/HFC connections.

Deco App | Change Wi-Fi Name or Password

This page explains how to change a Wi-Fi name or password using the TP-Link Deco app.

Deco App | Remove a Deco device

This page explains how to remove a Deco device from a network using the TP-Link Deco app.

B525 Modem | Step-by-step guides

This article covers the most common questions and answers about the B525 (e.g. how to set up your modem).

What affects Wi-Fi speeds?

Details on what can affect Wi-Fi speeds

My One NZ | Cancel Direct Debit credit card payment

This page explains how to cancel a Direct Debit from a credit card using the My One NZ.

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