About faxMail
Find out how faxMail works, how to manage your mailbox and alerts, and how to retrieve or forward your faxes.
Voice Calling over Broadband (VoIP) | Summary
This article contains information about VoIP including how it works and what to consider before switching to it.
Voicemail | Listen to your voicemail messages (HFC)
This article contains step on how you can listen to your voicemail if you are on an HFC connection.
Call Waiting | User guides for HFC Broadband
This article explains how to manage Call Waiting on HFC Broadband connections.
Caller ID | User guides for voice calling over broadband
This article contains steps on how to manage Caller ID on VoIP for ADSL/VDSL, Fibre or HFC connections.
Log into your modem's web management page
Follow these helpful steps to access the modem management page for the older modems shown here.
Call Control for Business | About
This article explains what Call Control for a Business land line is and how to use it.
Change your home phone recorded name (HFC)
Your home phone Recorded Name (Mailbox Name) is the name used in the Standard Greeting, Phone Divert and Message Waiting Notification. To update your recorded name:
Fibre | About your installation
Find out what to expect when getting fibre broadband installed, including installations for standalone homes, shared driveways and properties that need consent.
Just joined One NZ and got a bill from previous provider?
As most providers bill in advance your bill may have generated before the transfer to us was completed. After your next billing date you should receive a final bill from your previous provider with any required adjustments.